Operations Management
Building the Engine of Your Business
Efficient operations are the backbone of any successful organization. They’re the invisible force that converts strategy into action, ensuring consistent quality, reducing waste, and maximizing productivity. Yet, many businesses struggle with workflows that are inefficient, ad-hoc, or simply not built for scale.
At 11th Street Consulting, I specialize in transforming operational challenges into opportunities for growth. I work to create robust, clear, and efficient systems that simplify daily tasks and optimize workflows, ensuring that your team is focused on what matters. I engage your team to understand the landscape, find bottlenecks or areas of inefficiency and build human-centered workflows that last.
Process Improvement & Optimization
Uncovering inefficiencies and refining workflows are at the core of sustainable growth. I apply proven methodologies to analyze, redesign, and optimize your business processes.
Comprehensive Process Mapping
I meticulously map your current workflows to identify every step, bottleneck, and area of waste, providing a clear visual understanding of your operational landscape.
Lean Six Sigma Principles
Leveraging my Lean Six Sigma expertise, I apply proven tools and techniques to eliminate inefficiencies, reduce variation, and implement targeted solutions that create seamless, more effective workflows.
Strategic Workflow Redesign
I redesign processes to be intuitive, efficient, and scalable, ensuring they support your strategic objectives and enhance overall productivity without adding unnecessary complexity.
Project Management Solutions
Successful projects are the catalysts for organizational evolution. I provide expert guidance and direct leadership to ensure that your critical initiatives are delivered on time, on budget, and achieve their strategic goals.
Structured Project Planning
I develop comprehensive project plans, defining clear scopes, realistic schedules, optimized budgets, and efficient resource allocation, all tailored to your specific objectives.
Expert Oversight & Execution
I can provide direct leadership and hands-on management, applying proven project management methodologies to navigate complexities, mitigate risks, and drive successful outcomes from conception to completion.
Building Internal Capabilities
Beyond delivering projects, I work to transfer knowledge and build sustainable project management capabilities within your team, empowering them for future success. Documenting processes, creating frameworks and even helping to create a full Project Management Office are all ways I can create lasting change at your organization.
People & Team Efficiency
Optimizing the human element within your operational systems is vital for sustainable performance and a positive work environment. I focus on creating structures that empower and uplift your team.
Talent Alignment & Role Clarity
I help you align your team's skills and roles with operational objectives, ensuring clear responsibilities, harnessing individuals’ passion and maximizing contributions.
Effective Communication Protocols
I develop and implement streamlined communication channels and feedback loops that enhance team coordination, reduce misunderstandings, and foster a more collaborative environment.
Performance Optimization
I design and implement efficient processes for team coordination and performance management, enabling your employees to operate at their best and contribute effectively to organizational goals.
My Approach: Actionable Operations, Real Impact
I combine rigorous analytical methods, pragmatic execution and empathetic understanding to deliver operational excellence that's easily understood and effectively implemented.
I apply Lean Six Sigma and Project Management Professional (PMP) principles to every operations engagement. This ensures that the solutions I design are not just theoretically sound, but practical, implementable, and deliver tangible improvements to your efficiency, quality, and bottom line. My focus is on providing clear, actionable guidance and building sustainable operational systems that simplify complexity and achieve lasting results.
At the same time, I always remember that this doesn’t have to be a slog- the teams that are having fun while they execute are, by far, the most effective.